PRIVACY & COOKIE POLICY

This privacy policy (Policy) applies to the website owned and operated by https://medi-smart.ca/. We are committed to protecting your privacy and are fully aware of our responsibilities as a data controller. We have prepared this Privacy Policy to help you understand how we collect, use and safeguard the personal data you provide to us.

1. DATA WE COLLECT

We primarily collect two types of information:

i) Non-Personal Data

This is the data we gather from users for the technical functioning of our website, for analytical purposes, and to enhance the overall user experience. This includes information about your internet connection, the equipment you use to access our website and usage details, using methods like cookies.

ii) Personal Data

This refers to any information you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.

2. USE OF DATA

We use your data to provide and improve the service we offer on our website. For instance, we use cookies to ensure our website functions properly and to make the site more user-friendly by enabling us to save your preferences for your future visits. Additionally, we use the data to communicate with you about your use of our website, product announcements and software updates, as well as to respond to your requests and inquiries.

3. SHARING OF DATA

We respect the privacy of all users and confirm that we do not sell, rent, or otherwise disclose your Personal Data to third parties except as described in this Policy. We may share your data only to the extent it is necessary to comply with any applicable law, legal process or governmental request.

4. COOKIES AND TRACKING

Cookies are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). They enable us to monitor the number of visitors, check page usage and help us improve the website’s performance and your browsing experience. If you wish, you can change your browser settings to reject cookies.

Moreover, we also use Google Analytics, a service which collects information anonymously and reports website trends without identifying individual visitors. It allows us to understand how users engage with our website to help us improve it.

5. DATA SECURITY

We value your trust in providing us with your personal data. Thus, we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. ACCESS AND CONTROL OVER PERSONAL DATA

You are entitled to view, amend, or delete the personal information that we hold about you. You can do so by contacting us through the email provided in the contact form on our website. We will make reasonable efforts to address your request promptly.

7. CHANGES TO THIS POLICY

We may occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the policy when you visit our site to ensure you know and understand our current policy.

8. CONTACT INFORMATION

If you have any questions about this Privacy Policy, you can contact us via the contact form on our website.

We take your privacy very seriously and will handle your Personal Data with care and respect. We trust this Policy helps you understand our use of your data, ensuring you can use our website confidently.